Warranty

All the pens available on this site have been restored, adjusted and thoroughly tested before they are offered for sale. We are confident that they are in full working order and all seals, gaskets, ink sacs, pressure bars etc are fit for purpose and have been checked and replaced as required.

We offer two levels of Warranty;

1. All pens and pencils are warranted against malfunction for a period of one year from the date of purchase. So, if the pen is not writing well or the filling system is not performing as it should then please return it and we will repair it and get it back to you free of charge. If you accidentally damage your pen we will do our best to repair it for the lowest cost possible.
2. We understand that pens, especially vintage pens, are very personal items and that your writing style may not suit the size of the pen or the nib. To this end we also offer a free unconditional "NO QUIBBLE" warranty for a period of 28 days from the date of purchase. Therefore you can buy with confidence knowing that if the pen does not suit your hand or the nib is not to your taste then you can return it for a full refund. We would also offer to change the nib for something more suitable or even change the characteristics of the nib to suit your hand or writing style.

Please contact us by email if you have any concerns.